Hotel television integration · on duty at every hour
It is three in the morning. Your guest wants their bill.
Nobody is on the desk. The television in the room could answer — except LG Pro:Centric expects a property management system to talk to, and RMS Cloud does not speak that language. Niteporter stands between them, every hour of the night, so the screen knows who is staying there, what they owe, and what they can order.
Named for the one member of staff still awake at three in the morning, when a guest wants their bill. Runs in Docker on one server, serving every property you operate.
The gap it closes
Both systems are perfectly good. They were simply never built to meet — and it is the guest at 3am, and the one member of staff still awake, who pay for that.
The TV does not know who is in the room
Without a PMS interface, Pro:Centric cannot greet a guest by name, set their language, or tell whether the room is occupied at all.
Niteporter answers with the current reservation, so the screen greets the guest and switches to their language on arrival.
No bill, so no express checkout
Guests queue at reception to see a total they could have read in bed. Every one of those conversations is a staff minute spent on something a screen can do.
An itemised folio on the television, and checkout from the room — with the total re-checked against RMS before it goes through.
Nothing on the TV can be sold
A movie, a late checkout, a channel package — none of it can reach the folio, so either it is not offered or somebody keys it in by hand afterwards.
Purchases post straight to the guest's account, under a sundry you name, so the invoice line reads properly and nobody re-keys anything.
Requests go nowhere
A guest asking for towels through the television is only useful if that becomes a task in front of the housekeeper who acts on it.
Every request becomes a task against the reservation in RMS, routed to the department that handles it.
What it does
Six Pro:Centric interfaces, one deployment. Turn on the ones a property actually runs.
Guest folio and checkout
Name, language and balance on the screen; an itemised bill; checkout from the room, with the total verified against a fresh figure from RMS before it completes.
Charge to room
Purchases post to the guest's account against the sundry you choose, so the line on their invoice reads the way you wrote it. A lost response is reconciled rather than retried, so nothing is ever charged twice.
Concierge requests
Your own menu of amenities, laundry, shuttles and wake-up calls. Each request is raised as a task against the reservation in RMS, routed to the right department.
Pay channels
Sell a channel package from the concierge menu and the entitlement is granted, timed and revoked automatically.
Room control
Lights, curtains and climate described per room type, with scenes that fire on check-in and check-out.
Casting and travel
Screen casting tied to the current guest, and a bookable catalogue of tours and tickets that can be charged straight to the room.
Built for the hours nobody is watching
An RMS outage does not black out the TVs
Niteporter holds its own copy of who is in each room, so guests keep seeing details. Only the paths that move money are refused while RMS is unreachable — nothing is posted blind.
Works without webhooks
Reconciliation polling is a supported mode, not a fallback hack. It is the only mode an RMS training database allows, so you can commission a property before touching live data.
Every property from one deployment
Add a hotel without a restart. Each one is isolated from the others at the database level, so a group can be served from a single server without its properties seeing each other's guests.
Your team changes it, not ours
A web portal for the concierge menu, what is sellable, room control, the travel catalogue and timings. Every change is recorded with who made it. Credentials stay out of it entirely.
Both sides of the integration
Niteporter implements LG's published Pro:Centric external server contract and RMS Cloud's REST API. Nothing is scraped, screen-driven or reverse-engineered — both sides are spoken as their vendors document them.
LG Electronics — Pro:Centric
All six external server roles: PMS, concierge, pay channels, room control, casting and travel service. Built against LG's own interface guidance, so a property's Pro:Centric server is configured exactly as LG describes.
lg.comRMS Cloud
Reservations, areas, transactions and traces through the documented REST API, inside RMS's published rate limits with headroom to spare. Works against a training database first, so nothing touches live bookings until you say so.
rmscloud.comLG, Pro:Centric and the LG logo are trademarks of LG Electronics Inc. RMS and RMS Cloud are trademarks of RMS. Named here to describe what Niteporter is compatible with; no endorsement or affiliation is implied.
Pricing
Choose where it runs, then licence the properties and televisions on it. No setup fee for the software, and no charge for properties you are still commissioning.
Where it runs
Cloud — we host it
A$1,200/month
One flat fee for the whole installation, whatever its size — one hotel or thirty. We run the server, take the backups, apply the updates and watch it. You get a URL and a sign-in.
On premises — you host it
A$0/month
A Docker container on your own server or VM, with one data volume to back up. Nothing leaves your network except the calls to RMS. Suits a group that already runs its own infrastructure, or a property whose policy keeps guest data in-house.
Licensing — the same either way
Per property
A$250/month
Each hotel Niteporter serves. Covers every interface — folio, concierge, pay channels, room control, casting and travel — with no per-feature charge.
Per device
A$10/month
Falls to A$8 as a property grows. Charged per connected television.
| Devices at a property | Each per month |
|---|---|
| 1 – 10 | A$10 |
| 11 – 25 | A$9 |
| 26 – 50 | A$8 |
| More than 50 | Talk to us |
The rate for the tier applies to every device, not just the ones above the threshold.
What it would cost you
Prices in Australian dollars, excluding GST. A property with more than 50 televisions is quoted individually rather than being pushed into the top tier.
Ready to look at it properly?
The quickest way to judge it is against your own RMS training database, which needs no production credentials and cannot touch live reservations. Then leave it running overnight and see what it did while you were asleep.