What it does · Charge to room
Anything you sell on the screen reaches the bill.
A film, a channel package, a late checkout, a tour. The guest presses yes and the charge lands on their RMS account under a sundry you chose, so the line on the invoice reads the way you wrote it and nobody has to key it in the morning after.
How it works
Pro:Centric sends a revenue code. RMS wants a sundry. The map between the two is the only thing standing between a guest's purchase and the right line on the right account, so it is the part of the product with the most care taken over it.
You pick each sundry from the live list in RMS rather than typing an id, and the portal refuses a sundry that is inactive or has since been deleted — the two ways a mapping quietly rots. Every change to the map is recorded with who made it and when.
If the network drops after the charge has been sent but before the answer comes back, Niteporter does not retry. It reconciles: it goes and looks at what RMS actually recorded, and acts on that. Retrying is how a guest ends up paying twice for one film.
What the guest sees
Before
The price, and what the line will be called. No surprise on the invoice at checkout, which is where charge disputes actually start.
After
The charge on their own bill, on the same screen, immediately. They can see it landed — and so can your night manager, without opening RMS.
If something is wrong
The purchase is refused on the spot rather than accepted and lost. A guest told "not now" will ring the desk; a guest told "done" when it was not will argue about it at checkout.
What you control
Everything about what a charge is called and where it lands. Your accountant decides the sundry; nobody at Trucell needs to be involved to change it.
- The map itself. Each revenue code the televisions can send is pointed at an RMS sundry chosen from the live list. That sundry decides which account the money posts to, so it is treated as a financial setting: audited, and validated against RMS every time you open the page.
- What is sellable at all. A code with no sundry behind it is not offered. A property that does not sell films simply never maps one.
- Per property. Two hotels in the same group can post the same purchase to different sundries, because their charts of accounts are not the same.
The fine print
- The invoice line reads exactly as the sundry is named in RMS. If you want it to say "In-room film" rather than "SUNDRY 4", rename it there — the wording is deliberately not duplicated in two systems.
- Charging is a money path, so it refuses while RMS is unreachable. Guests keep their television; they do not keep the ability to spend on an account nobody can see.
- Nothing is charged twice. A response that never arrives is resolved by reading RMS, not by sending the charge again.
- Niteporter does not take card payments and holds no card data. It posts to a folio the property already settles the way it always has.
Everything on this site is one price. A property's room band covers every interface — this one included — along with the portal, hosting, backups and updates. Nothing on this page is an extra. See the band for your rooms · running a group?
Want to see it against your own data?
The quickest way to judge any of this is against your RMS training database. It needs no production credentials, it cannot touch a live reservation, and it is the one mode that lets you watch a whole night happen before you commit to anything.